{"id":11358,"date":"2020-01-13T18:58:13","date_gmt":"2020-01-13T15:58:13","guid":{"rendered":"https:\/\/www.ambalajbursa.com\/magaza\/?page_id=11358"},"modified":"2026-07-29T17:31:51","modified_gmt":"2026-07-29T14:31:51","slug":"iptal-iade-politikasii","status":"publish","type":"page","link":"https:\/\/ambalajbursa.com\/magaza\/iptal-iade-politikasii\/","title":{"rendered":"\u0130ptal \/ \u0130ade Politikas\u0131"},"content":{"rendered":"<style>\n.ia-policy {\n    max-width: 980px;\n    margin: 0 auto;\n    color: #222;\n    font-size: 16px;\n    line-height: 1.75;\n    font-family: inherit;\n}<\/p>\n<p>.ia-policy h1 {\n    margin: 0 0 28px;\n    color: #111;\n    font-size: 32px;\n    line-height: 1.25;\n}<\/p>\n<p>.ia-policy h2 {\n    margin: 34px 0 14px;\n    padding-bottom: 8px;\n    border-bottom: 1px solid #e5e5e5;\n    color: #111;\n    font-size: 23px;\n    line-height: 1.35;\n}<\/p>\n<p>.ia-policy p {\n    margin: 0 0 15px;\n}<\/p>\n<p>.ia-policy ul {\n    margin: 0 0 18px 22px;\n    padding: 0;\n}<\/p>\n<p>.ia-policy li {\n    margin: 0 0 8px;\n}<\/p>\n<p>.ia-policy a {\n    color: #0a58ca;\n    text-decoration: underline;\n}<\/p>\n<p>.ia-policy .contact-box {\n    margin: 12px 0 18px;\n    padding: 16px 18px;\n    border: 1px solid #e2e2e2;\n    border-radius: 8px;\n    background: #f7f7f7;\n}<\/p>\n<p>.ia-policy .contact-box p {\n    margin: 0 0 8px;\n}<\/p>\n<p>.ia-policy .contact-box p:last-child {\n    margin-bottom: 0;\n}<\/p>\n<p>@media (max-width: 700px) {\n    .ia-policy {\n        font-size: 15px;\n    }<\/p>\n<p>    .ia-policy h1 {\n        font-size: 27px;\n    }<\/p>\n<p>    .ia-policy h2 {\n        font-size: 20px;\n    }\n}\n<\/style>\n<article class=\"ia-policy\">\n<h1>T\u00fcketici Haklar\u0131 \u2013 Cayma \u2013 \u0130ptal ve \u0130ade Ko\u015fullar\u0131<\/h1>\n<h2>1. Ama\u00e7 ve Kapsam<\/h2>\n<p>Bu \u0130ptal ve \u0130ade Politikas\u0131, \u015eeyma Ambalaj taraf\u0131ndan i\u015fletilen internet sitesi \u00fczerinden ger\u00e7ekle\u015ftirilen sat\u0131\u015flarda uygulanacak iptal, cayma, iade, teslimat ve ay\u0131pl\u0131 \u00fcr\u00fcn i\u015flemlerine ili\u015fkin esaslar\u0131 d\u00fczenlemektedir.<\/p>\n<p>Bu politika, ticari veya mesleki olmayan ama\u00e7larla hareket eden ve 6502 say\u0131l\u0131 T\u00fcketicinin Korunmas\u0131 Hakk\u0131nda Kanun kapsam\u0131nda t\u00fcketici s\u0131fat\u0131na sahip al\u0131c\u0131lara uygulan\u0131r.<\/p>\n<p>Ticari veya mesleki ama\u00e7larla sipari\u015f veren ger\u00e7ek veya t\u00fczel ki\u015filer bak\u0131m\u0131ndan taraflar aras\u0131nda kurulan s\u00f6zle\u015fme, sipari\u015f ko\u015fullar\u0131 ve genel hukuk h\u00fck\u00fcmleri uygulan\u0131r.<\/p>\n<p>\u0130nternet sitesi \u00fczerinden elektronik ortamda sipari\u015f veren ALICI, sipari\u015f \u00f6ncesinde kendisine sunulan \u00d6n Bilgilendirme Formu, Mesafeli Sat\u0131\u015f S\u00f6zle\u015fmesi ve i\u015fbu \u0130ptal ve \u0130ade Politikas\u0131\u2019n\u0131 okuyup kabul etti\u011fini beyan eder.<\/p>\n<h2>2. Sat\u0131c\u0131 Bilgileri<\/h2>\n<div class=\"contact-box\">\n<p><strong>Sat\u0131c\u0131 \/ Ticari Unvan:<\/strong> \u015eeyma Ambalaj<\/p>\n<p><strong>Adres:<\/strong> Nam\u0131k Kemal Mahallesi, Nam\u0131k Kemal Caddesi, No: 61\/A, Osmangazi\/Bursa, T\u00fcrkiye<\/p>\n<p>\n        <strong>E-posta:<\/strong><br \/>\n        <a href=\"mailto:info@ambalajbursa.com\">info@ambalajbursa.com<\/a>\n    <\/p>\n<p>\n        <strong>Telefon:<\/strong><br \/>\n        <a href=\"tel:+905442536094\">0 (544) 253 60 94<\/a>\n    <\/p>\n<\/div>\n<p>Cayma, iptal, iade, ay\u0131pl\u0131 \u00fcr\u00fcn ve sipari\u015fe ili\u015fkin bildirimler yukar\u0131daki ileti\u015fim kanallar\u0131ndan yap\u0131labilir.<\/p>\n<h2>3. Genel H\u00fck\u00fcmler<\/h2>\n<p>ALICI, sat\u0131n ald\u0131\u011f\u0131 \u00fcr\u00fcn\u00fcn sat\u0131\u015f ve teslimiyle ilgili olarak 6502 say\u0131l\u0131 T\u00fcketicinin Korunmas\u0131 Hakk\u0131nda Kanun, Mesafeli S\u00f6zle\u015fmeler Y\u00f6netmeli\u011fi ve y\u00fcr\u00fcrl\u00fckteki di\u011fer ilgili mevzuat h\u00fck\u00fcmlerine tabidir.<\/p>\n<p>Sipari\u015fin toplam bedeli, vergiler, teslimat ve kargo \u00fccretleri ile varsa di\u011fer masraflar, ALICI sipari\u015fi onaylamadan \u00f6nce kendisine g\u00f6sterilir.<\/p>\n<p>Sipari\u015f konusu \u00fcr\u00fcn\u00fcn; sipari\u015fte ve varsa ALICI taraf\u0131ndan onaylanan tasar\u0131m, bask\u0131, \u00f6l\u00e7\u00fc, malzeme, renk, adet ve di\u011fer teknik \u00f6zelliklere uygun \u015fekilde haz\u0131rlanmas\u0131 esast\u0131r.<\/p>\n<h2>4. \u00d6deme<\/h2>\n<p>ALICI, internet sitesinde sunulan \u00f6deme y\u00f6ntemlerinden birini kullanarak sipari\u015f bedelini \u00f6deyebilir.<\/p>\n<p>Kredi kart\u0131 veya banka kart\u0131yla yap\u0131lan \u00f6demelerde tahsilat, sipari\u015fin tamamlanmas\u0131 s\u0131ras\u0131nda ger\u00e7ekle\u015ftirilir. Havale veya EFT ile verilen sipari\u015flerde, sipari\u015fin i\u015fleme al\u0131nmas\u0131 i\u00e7in \u00f6demenin Sat\u0131c\u0131 hesab\u0131na ge\u00e7mesi gerekebilir.<\/p>\n<p>\u00dcr\u00fcn bedelinin \u00f6denmemesi, \u00f6demenin banka taraf\u0131ndan iptal edilmesi veya tahsilat\u0131n ger\u00e7ekle\u015ftirilememesi h\u00e2linde Sat\u0131c\u0131n\u0131n \u00fcr\u00fcn\u00fc \u00fcretme ve teslim etme y\u00fck\u00fcml\u00fcl\u00fc\u011f\u00fc ba\u015flamaz veya sona erer.<\/p>\n<h2>5. Teslimat ve \u00dcretim S\u00fcresi<\/h2>\n<p>Standart \u00fcr\u00fcnler, sipari\u015f s\u0131ras\u0131nda veya \u00fcr\u00fcn sayfas\u0131nda belirtilen teslim s\u00fcresi i\u00e7inde ALICI\u2019n\u0131n bildirdi\u011fi adrese g\u00f6nderilir.<\/p>\n<p>T\u00fcketicinin iste\u011fi veya ki\u015fisel ihtiya\u00e7lar\u0131 do\u011frultusunda haz\u0131rlanan \u00f6zel \u00fcretim \u00fcr\u00fcnlerde \u00fcretim ve teslimat s\u00fcresi; \u00fcr\u00fcn\u00fcn \u00f6zelliklerine, sipari\u015f adedine, bask\u0131 ve tasar\u0131m onay s\u00fcrecine g\u00f6re de\u011fi\u015febilir.<\/p>\n<p>\u00d6zel \u00fcretim \u00fcr\u00fcn\u00fcn tahmini \u00fcretim ve teslimat s\u00fcresi; \u00fcr\u00fcn sayfas\u0131nda, teklif a\u015famas\u0131nda, sipari\u015f onay\u0131nda veya \u00d6n Bilgilendirme Formu\u2019nda ALICI\u2019ya bildirilir.<\/p>\n<p>\u00d6zel \u00fcretim niteli\u011finde olmayan standart \u00fcr\u00fcnlerin teslim s\u00fcresi, aksi kararla\u015ft\u0131r\u0131lmad\u0131k\u00e7a ve mevzuatta belirtilen istisnalar sakl\u0131 kalmak \u00fczere, otuz g\u00fcn\u00fc ge\u00e7emez.<\/p>\n<p>Teslimat\u0131n taahh\u00fct edilen s\u00fcrede ger\u00e7ekle\u015ftirilememesi h\u00e2linde ALICI bilgilendirilir. ALICI, ilgili mevzuat kapsam\u0131nda sipari\u015fin iptalini veya \u015fartlar\u0131n uygun olmas\u0131 h\u00e2linde teslimat\u0131n ertelenmesini talep edebilir.<\/p>\n<h2>6. \u00dcr\u00fcn\u00fcn Temin veya Teslim Edilememesi<\/h2>\n<p>Sipari\u015f konusu \u00fcr\u00fcn veya hizmetin yerine getirilmesinin imk\u00e2ns\u0131zla\u015fmas\u0131 h\u00e2linde Sat\u0131c\u0131, bu durumu \u00f6\u011frendi\u011fi tarihten itibaren \u00fc\u00e7 g\u00fcn i\u00e7inde ALICI\u2019ya yaz\u0131l\u0131 olarak veya kal\u0131c\u0131 veri saklay\u0131c\u0131s\u0131 arac\u0131l\u0131\u011f\u0131yla bildirir.<\/p>\n<p>Bu durumda, varsa teslimat masraflar\u0131 d\u00e2hil olmak \u00fczere ALICI\u2019dan tahsil edilen \u00f6demeler, bildirim tarihinden itibaren en ge\u00e7 on d\u00f6rt g\u00fcn i\u00e7inde ALICI\u2019ya iade edilir.<\/p>\n<p>Bir \u00fcr\u00fcn\u00fcn yaln\u0131zca stokta bulunmamas\u0131, tek ba\u015f\u0131na \u00fcr\u00fcn\u00fcn tesliminin imk\u00e2ns\u0131zla\u015fmas\u0131 olarak de\u011ferlendirilmez.<\/p>\n<h2>7. Teslimat S\u0131ras\u0131nda Kontrol<\/h2>\n<p>ALICI\u2019n\u0131n \u00fcr\u00fcn\u00fc teslim al\u0131rken kargo paketini kontrol etmesi tavsiye edilir.<\/p>\n<p>Paketin ezilmi\u015f, y\u0131rt\u0131lm\u0131\u015f, \u0131slanm\u0131\u015f, a\u00e7\u0131lm\u0131\u015f veya d\u0131\u015far\u0131dan belirgin \u015fekilde hasarl\u0131 olmas\u0131 h\u00e2linde, m\u00fcmk\u00fcnse kargo g\u00f6revlisine hasar tespit tutana\u011f\u0131 d\u00fczenletilmesi ve durumun foto\u011fraflanmas\u0131 \u00f6nerilir.<\/p>\n<p>Teslim s\u0131ras\u0131nda a\u00e7\u0131k\u00e7a g\u00f6r\u00fclebilen bir hasar\u0131n bulunmas\u0131 h\u00e2linde ALICI, \u00fcr\u00fcn\u00fc teslim almadan \u00f6nce Sat\u0131c\u0131yla ileti\u015fime ge\u00e7ebilir.<\/p>\n<p>ALICI\u2019n\u0131n \u00fcr\u00fcn\u00fc teslim almas\u0131; teslim s\u0131ras\u0131nda fark edilmesi m\u00fcmk\u00fcn olmayan gizli ay\u0131p, \u00fcretim hatas\u0131 veya sipari\u015fe ayk\u0131r\u0131l\u0131\u011fa ili\u015fkin yasal haklar\u0131n\u0131 ortadan kald\u0131rmaz.<\/p>\n<h2>8. Standart \u00dcr\u00fcnlerde Cayma Hakk\u0131<\/h2>\n<p>\u00d6zel \u00fcretim istisnas\u0131 kapsam\u0131na girmeyen standart \u00fcr\u00fcnlerde ALICI, \u00fcr\u00fcn\u00fc kendisinin veya belirledi\u011fi \u00fc\u00e7\u00fcnc\u00fc ki\u015finin teslim ald\u0131\u011f\u0131 tarihten itibaren on d\u00f6rt g\u00fcn i\u00e7inde herhangi bir gerek\u00e7e g\u00f6stermeksizin ve cezai \u015fart \u00f6demeksizin s\u00f6zle\u015fmeden cayma hakk\u0131na sahiptir.<\/p>\n<p>ALICI, \u00fcr\u00fcn teslim edilmeden \u00f6nce de cayma hakk\u0131n\u0131 kullanabilir.<\/p>\n<p>Tek sipari\u015fte birden fazla \u00fcr\u00fcn\u00fcn ayr\u0131 ayr\u0131 teslim edilmesi h\u00e2linde cayma s\u00fcresi, son \u00fcr\u00fcn\u00fcn teslim edildi\u011fi tarihte ba\u015flar.<\/p>\n<p>Birden fazla par\u00e7adan olu\u015fan bir \u00fcr\u00fcn\u00fcn ayr\u0131 ayr\u0131 teslim edilmesi h\u00e2linde s\u00fcre, son par\u00e7an\u0131n teslim edildi\u011fi tarihte ba\u015flar.<\/p>\n<h2>9. Cayma Hakk\u0131n\u0131n Kullan\u0131lmas\u0131<\/h2>\n<p>Cayma hakk\u0131n\u0131n kullan\u0131labilmesi i\u00e7in ALICI\u2019n\u0131n on d\u00f6rt g\u00fcnl\u00fck s\u00fcre i\u00e7inde Sat\u0131c\u0131ya yaz\u0131l\u0131 olarak veya e-posta gibi kal\u0131c\u0131 veri saklay\u0131c\u0131s\u0131 arac\u0131l\u0131\u011f\u0131yla a\u00e7\u0131k bir cayma bildirimi g\u00f6ndermesi yeterlidir.<\/p>\n<p>Cayma bildirimi a\u015fa\u011f\u0131daki e-posta adresine g\u00f6nderilebilir:<\/p>\n<p>\n    <a href=\"mailto:info@ambalajbursa.com\"><br \/>\n        info@ambalajbursa.com<br \/>\n    <\/a>\n<\/p>\n<p>Bildirimde m\u00fcmk\u00fcnse a\u015fa\u011f\u0131daki bilgilere yer verilmelidir:<\/p>\n<ul>\n<li>ALICI\u2019n\u0131n ad\u0131 ve soyad\u0131<\/li>\n<li>Sipari\u015f numaras\u0131<\/li>\n<li>\u0130ade edilmek istenen \u00fcr\u00fcn<\/li>\n<li>\u00dcr\u00fcn\u00fcn teslim tarihi<\/li>\n<li>Cayma talebinin a\u00e7\u0131k beyan\u0131<\/li>\n<li>\u0130leti\u015fim bilgileri<\/li>\n<\/ul>\n<p>Cayma hakk\u0131n\u0131n s\u00fcresi i\u00e7inde kullan\u0131ld\u0131\u011f\u0131n\u0131 ispat y\u00fck\u00fcml\u00fcl\u00fc\u011f\u00fc ALICI\u2019ya aittir. Bu nedenle bildirimin g\u00f6nderildi\u011fini g\u00f6steren e-posta, kay\u0131t veya belgenin saklanmas\u0131 \u00f6nerilir.<\/p>\n<h2>10. \u00dcr\u00fcn\u00fcn Geri G\u00f6nderilmesi<\/h2>\n<p>Sat\u0131c\u0131 \u00fcr\u00fcn\u00fc kendisinin geri alaca\u011f\u0131n\u0131 bildirmedi\u011fi s\u00fcrece ALICI, cayma bildirimini Sat\u0131c\u0131ya iletti\u011fi tarihten itibaren en ge\u00e7 on d\u00f6rt g\u00fcn i\u00e7inde \u00fcr\u00fcn\u00fc Sat\u0131c\u0131ya veya Sat\u0131c\u0131n\u0131n yetkilendirdi\u011fi ki\u015fiye g\u00f6ndermelidir.<\/p>\n<p>\u0130ade edilecek \u00fcr\u00fcn\u00fcn, m\u00fcmk\u00fcn oldu\u011fu \u00f6l\u00e7\u00fcde orijinal ambalaj\u0131 ve \u00fcr\u00fcnle birlikte teslim edilen standart par\u00e7alar\u0131yla g\u00f6nderilmesi gerekir.<\/p>\n<p>Orijinal ambalaj\u0131n bulunmamas\u0131, tek ba\u015f\u0131na yasal cayma hakk\u0131n\u0131 ortadan kald\u0131rmaz. Ancak \u00fcr\u00fcn, ta\u015f\u0131ma s\u0131ras\u0131nda zarar g\u00f6rmeyecek \u015fekilde uygun bi\u00e7imde paketlenmelidir.<\/p>\n<p>ALICI, cayma s\u00fcresi i\u00e7inde \u00fcr\u00fcn\u00fc i\u015fleyi\u015fine, teknik \u00f6zelliklerine ve kullan\u0131m talimatlar\u0131na uygun \u015fekilde inceleyebilir. Bu uygun inceleme nedeniyle olu\u015fan ola\u011fan de\u011fi\u015fikliklerden ALICI sorumlu tutulmaz.<\/p>\n<h2>11. \u0130ade Kargo Masraf\u0131<\/h2>\n<p>Cayma hakk\u0131n\u0131n kullan\u0131lmas\u0131nda ALICI, \u00fcr\u00fcn\u00fc \u00d6n Bilgilendirme Formu\u2019nda Sat\u0131c\u0131 taraf\u0131ndan iade i\u00e7in belirtilen ta\u015f\u0131y\u0131c\u0131 arac\u0131l\u0131\u011f\u0131yla geri g\u00f6ndermesi h\u00e2linde iade masraflar\u0131ndan sorumlu tutulamaz.<\/p>\n<p>Sat\u0131c\u0131n\u0131n \u00d6n Bilgilendirme Formu\u2019nda iade i\u00e7in herhangi bir ta\u015f\u0131y\u0131c\u0131 belirtmemesi h\u00e2linde ALICI\u2019dan iade masraf\u0131na ili\u015fkin herhangi bir bedel talep edilemez.<\/p>\n<p>\u0130ade i\u00e7in belirtilen ta\u015f\u0131y\u0131c\u0131n\u0131n ALICI\u2019n\u0131n bulundu\u011fu yerde \u015fubesinin bulunmamas\u0131 h\u00e2linde Sat\u0131c\u0131, ALICI\u2019dan ilave masraf talep etmeden iade edilmek istenen \u00fcr\u00fcn\u00fcn al\u0131nmas\u0131n\u0131 sa\u011flar.<\/p>\n<p>ALICI\u2019n\u0131n Sat\u0131c\u0131 taraf\u0131ndan belirtilen ta\u015f\u0131y\u0131c\u0131 d\u0131\u015f\u0131nda ba\u015fka bir ta\u015f\u0131y\u0131c\u0131y\u0131 kendi tercihiyle kullanmas\u0131 h\u00e2linde do\u011fabilecek ilave masraflar ve ta\u015f\u0131ma ko\u015fullar\u0131, y\u00fcr\u00fcrl\u00fckteki mevzuat h\u00fck\u00fcmleri \u00e7er\u00e7evesinde de\u011ferlendirilir.<\/p>\n<p>Ay\u0131pl\u0131, kusurlu, yanl\u0131\u015f, eksik veya sipari\u015f \u00f6zelliklerine ayk\u0131r\u0131 g\u00f6nderilen \u00fcr\u00fcnlere ili\u015fkin iade, de\u011fi\u015fim, yeniden \u00fcretim veya yeniden g\u00f6nderim masraflar\u0131 ALICI\u2019ya y\u00fckletilemez.<\/p>\n<h2>12. Bedel \u0130adesi<\/h2>\n<p>\u00dcr\u00fcn teslim edilmeden \u00f6nce cayma hakk\u0131n\u0131n kullan\u0131lmas\u0131 h\u00e2linde, tahsil edilen \u00f6demeler cayma bildiriminin Sat\u0131c\u0131ya ula\u015ft\u0131\u011f\u0131 tarihten itibaren en ge\u00e7 on d\u00f6rt g\u00fcn i\u00e7inde iade edilir.<\/p>\n<p>\u00dcr\u00fcn teslim edildikten sonra cayma hakk\u0131n\u0131n kullan\u0131lmas\u0131 ve \u00fcr\u00fcn\u00fcn \u00d6n Bilgilendirme Formu\u2019nda belirtilen iade ta\u015f\u0131y\u0131c\u0131s\u0131na teslim edilmesi h\u00e2linde, varsa teslimat masraflar\u0131 d\u00e2hil olmak \u00fczere tahsil edilen \u00f6demeler, \u00fcr\u00fcn\u00fcn ta\u015f\u0131y\u0131c\u0131ya teslim edildi\u011fi tarihten itibaren en ge\u00e7 on d\u00f6rt g\u00fcn i\u00e7inde iade edilir.<\/p>\n<p>ALICI\u2019n\u0131n \u00fcr\u00fcn\u00fc Sat\u0131c\u0131 taraf\u0131ndan belirtilenin d\u0131\u015f\u0131nda farkl\u0131 bir ta\u015f\u0131y\u0131c\u0131yla g\u00f6ndermesi h\u00e2linde iade s\u00fcresi, \u00fcr\u00fcn\u00fcn Sat\u0131c\u0131ya ula\u015ft\u0131\u011f\u0131 tarihten itibaren ba\u015flar.<\/p>\n<p>Geri \u00f6deme, ALICI\u2019n\u0131n sat\u0131n alma s\u0131ras\u0131nda kulland\u0131\u011f\u0131 \u00f6deme arac\u0131na uygun \u015fekilde, ALICI\u2019ya ilave masraf veya y\u00fck\u00fcml\u00fcl\u00fck getirilmeden ve tek seferde yap\u0131l\u0131r.<\/p>\n<p>Sat\u0131c\u0131n\u0131n iadeyi bankaya veya \u00f6deme kurulu\u015funa s\u00fcresi i\u00e7inde aktarmas\u0131ndan sonra, tutar\u0131n ALICI\u2019n\u0131n hesab\u0131na yans\u0131ma s\u00fcresi ilgili banka veya \u00f6deme kurulu\u015funun i\u015flem s\u00fcrelerine ba\u011fl\u0131 olarak de\u011fi\u015febilir.<\/p>\n<h2>13. \u00d6zel \u00dcretim \u00dcr\u00fcnlerde \u0130ade Ko\u015fulu<\/h2>\n<p>M\u00fc\u015fterinin iste\u011fi do\u011frultusunda bask\u0131, logo, tasar\u0131m, \u00f6l\u00e7\u00fc, renk, malzeme, adet veya benzeri \u00f6zellikleri \u00f6zelle\u015ftirilerek haz\u0131rlanan \u00fcr\u00fcnler m\u00fc\u015fteriye \u00f6zel \u00fcretim niteli\u011findedir.<\/p>\n<p>Bu \u00fcr\u00fcnlerin ay\u0131ps\u0131z ve m\u00fc\u015fteri taraf\u0131ndan onaylanan sipari\u015f \u00f6zelliklerine uygun olarak \u00fcretilmesi h\u00e2linde cayma hakk\u0131 kapsam\u0131nda iade kabul edilmez.<\/p>\n<p>Bu h\u00fck\u00fcm \u00f6zellikle Bask\u0131l\u0131 \u00d6zel \u00dcretim kategorisinde ve bu kategorinin alt kategorilerinde bulunan, m\u00fc\u015fterinin taleplerine g\u00f6re \u00f6zel olarak haz\u0131rlanan \u00fcr\u00fcnlere uygulan\u0131r.<\/p>\n<p>Bir \u00fcr\u00fcn\u00fcn yaln\u0131zca Bask\u0131l\u0131 \u00d6zel \u00dcretim kategorisinde yer almas\u0131 tek ba\u015f\u0131na yeterli de\u011fildir. \u0130ade istisnas\u0131n\u0131n uygulanabilmesi i\u00e7in \u00fcr\u00fcn\u00fcn ALICI\u2019n\u0131n iste\u011fi veya ki\u015fisel ihtiya\u00e7lar\u0131 do\u011frultusunda ger\u00e7ekten \u00f6zelle\u015ftirilmi\u015f ya da \u00f6zel olarak \u00fcretilmi\u015f olmas\u0131 gerekir.<\/p>\n<p>\u00d6zel \u00fcretim sipari\u015flerinde \u00fcretime ba\u015flanmadan \u00f6nce iletilen iptal talepleri, \u00fcretim haz\u0131rl\u0131klar\u0131n\u0131n ba\u015flay\u0131p ba\u015flamad\u0131\u011f\u0131 ve Sat\u0131c\u0131n\u0131n u\u011frad\u0131\u011f\u0131 maliyetler dikkate al\u0131narak Sat\u0131c\u0131 taraf\u0131ndan de\u011ferlendirilebilir.<\/p>\n<p>Bu de\u011ferlendirme, \u00f6zel \u00fcretim \u00fcr\u00fcnler i\u00e7in yasal bir cayma hakk\u0131 bulundu\u011fu anlam\u0131na gelmez.<\/p>\n<h2>14. \u00d6zel \u00dcretim \u00dcr\u00fcnlerde Hata veya Sipari\u015fe Ayk\u0131r\u0131l\u0131k<\/h2>\n<p>\u00d6zel \u00fcretim \u00fcr\u00fcn\u00fcn a\u015fa\u011f\u0131daki durumlardan birini ta\u015f\u0131mas\u0131 h\u00e2linde:<\/p>\n<ul>\n<li>Hatal\u0131 veya kusurlu olmas\u0131<\/li>\n<li>Eksik teslim edilmesi<\/li>\n<li>Yanl\u0131\u015f \u00fcr\u00fcn g\u00f6nderilmesi<\/li>\n<li>ALICI taraf\u0131ndan onaylanan tasar\u0131ma ayk\u0131r\u0131 \u00fcretilmesi<\/li>\n<li>Onaylanan \u00f6l\u00e7\u00fc, bask\u0131, malzeme, renk, adet veya di\u011fer sipari\u015f \u00f6zelliklerine ayk\u0131r\u0131 olmas\u0131<\/li>\n<\/ul>\n<p>\u00dcr\u00fcn\u00fcn \u00f6zel \u00fcretim olmas\u0131, ALICI\u2019n\u0131n ay\u0131pl\u0131 mala ili\u015fkin yasal haklar\u0131n\u0131 ortadan kald\u0131rmaz.<\/p>\n<p>ALICI; hata veya sipari\u015fe ayk\u0131r\u0131l\u0131\u011f\u0131 g\u00f6steren foto\u011fraf, video, sipari\u015f belgesi, onaylanan tasar\u0131m veya di\u011fer kan\u0131tlarla birlikte Sat\u0131c\u0131ya ba\u015fvurabilir.<\/p>\n<p>Yap\u0131lacak incelemede \u00fcretim hatas\u0131, ay\u0131p veya sipari\u015fe ayk\u0131r\u0131l\u0131k tespit edilmesi h\u00e2linde ALICI\u2019n\u0131n y\u00fcr\u00fcrl\u00fckteki mevzuattan do\u011fan se\u00e7imlik haklar\u0131 uygulan\u0131r.<\/p>\n<p>\u00dcretim hatas\u0131 veya sipari\u015fe ayk\u0131r\u0131l\u0131k nedeniyle ger\u00e7ekle\u015ftirilecek iade, yeniden \u00fcretim, de\u011fi\u015fim veya di\u011fer i\u015flemlerde gerekli ta\u015f\u0131ma masraflar\u0131 ALICI\u2019ya y\u00fckletilemez.<\/p>\n<h2>15. Cayma Hakk\u0131n\u0131n Kullan\u0131lamayaca\u011f\u0131 Ba\u015fl\u0131ca Durumlar<\/h2>\n<p>Taraflarca aksi kararla\u015ft\u0131r\u0131lmad\u0131k\u00e7a a\u015fa\u011f\u0131daki \u00fcr\u00fcn ve i\u015flemlerde cayma hakk\u0131 kullan\u0131lamaz:<\/p>\n<ul>\n<li>ALICI\u2019n\u0131n istekleri veya ki\u015fisel ihtiya\u00e7lar\u0131 do\u011frultusunda haz\u0131rlanan \u00f6zel \u00fcretim \u00fcr\u00fcnler<\/li>\n<li>\u00c7abuk bozulabilecek veya son kullanma tarihi ge\u00e7ebilecek \u00fcr\u00fcnler<\/li>\n<li>Tesliminden sonra ambalaj, bant, m\u00fch\u00fcr veya benzeri koruyucu unsurlar\u0131 a\u00e7\u0131lm\u0131\u015f olan ve sa\u011fl\u0131k veya hijyen a\u00e7\u0131s\u0131ndan iadesi uygun olmayan \u00fcr\u00fcnler<\/li>\n<li>Teslim edildikten sonra ba\u015fka \u00fcr\u00fcnlerle kar\u0131\u015fan ve niteli\u011fi gere\u011fi ayr\u0131\u015ft\u0131r\u0131lmas\u0131 m\u00fcmk\u00fcn olmayan \u00fcr\u00fcnler<\/li>\n<li>Elektronik ortamda an\u0131nda ifa edilen hizmetler veya ALICI\u2019ya an\u0131nda teslim edilen gayrimaddi \u00fcr\u00fcnler<\/li>\n<li>Cayma hakk\u0131 s\u00fcresi sona ermeden \u00f6nce ALICI\u2019n\u0131n a\u00e7\u0131k onay\u0131yla ifas\u0131na ba\u015flanan hizmetler<\/li>\n<li>Y\u00fcr\u00fcrl\u00fckteki mevzuatta cayma hakk\u0131 d\u0131\u015f\u0131nda b\u0131rak\u0131lan di\u011fer mal ve hizmetler<\/li>\n<\/ul>\n<p>Cayma hakk\u0131n\u0131n kullan\u0131lamad\u0131\u011f\u0131 bir \u00fcr\u00fcn s\u00f6z konusuysa bu durum, ALICI sipari\u015fi onaylamadan \u00f6nce \u00fcr\u00fcn sayfas\u0131nda, sipari\u015f ko\u015fullar\u0131nda veya \u00d6n Bilgilendirme Formu\u2019nda a\u00e7\u0131k\u00e7a belirtilir.<\/p>\n<h2>16. Ay\u0131pl\u0131 \u00dcr\u00fcnler<\/h2>\n<p>Teslim edilen \u00fcr\u00fcn\u00fcn taraflarca kararla\u015ft\u0131r\u0131lan \u00f6rne\u011fe, modele, tasar\u0131ma, \u00f6l\u00e7\u00fcye, bask\u0131ya veya di\u011fer \u00f6zelliklere uygun olmamas\u0131 ya da objektif olarak sahip olmas\u0131 gereken \u00f6zellikleri ta\u015f\u0131mamas\u0131 h\u00e2linde \u00fcr\u00fcn ay\u0131pl\u0131 kabul edilebilir.<\/p>\n<p>Ay\u0131pl\u0131 \u00fcr\u00fcnlerde ALICI, y\u00fcr\u00fcrl\u00fckteki mevzuatta \u00f6ng\u00f6r\u00fclen \u015fartlar \u00e7er\u00e7evesinde a\u015fa\u011f\u0131daki haklardan yararlanabilir:<\/p>\n<ul>\n<li>S\u00f6zle\u015fmeden d\u00f6nme<\/li>\n<li>\u00dcr\u00fcn bedelinden ay\u0131p oran\u0131nda indirim talep etme<\/li>\n<li>A\u015f\u0131r\u0131 bir masraf gerektirmedi\u011fi takdirde \u00fccretsiz onar\u0131m talep etme<\/li>\n<li>\u0130mk\u00e2n varsa \u00fcr\u00fcn\u00fcn ay\u0131ps\u0131z bir benzeriyle de\u011fi\u015ftirilmesini talep etme<\/li>\n<\/ul>\n<p>Ay\u0131pl\u0131 mala ili\u015fkin se\u00e7imlik haklar\u0131n kullan\u0131lmas\u0131ndan kaynaklanan masraflar ALICI\u2019ya y\u00fckletilemez.<\/p>\n<h2>17. Sipari\u015fin Sat\u0131c\u0131 Taraf\u0131ndan \u0130ptali<\/h2>\n<p>Sat\u0131c\u0131 a\u015fa\u011f\u0131daki durumlarda sipari\u015fi iptal edebilir:<\/p>\n<ul>\n<li>\u00d6demenin ger\u00e7ekle\u015fmemesi<\/li>\n<li>\u00dcr\u00fcn bilgilerinde a\u00e7\u0131k fiyat veya sistem hatas\u0131 bulunmas\u0131<\/li>\n<li>\u00dcr\u00fcn\u00fcn \u00fcretiminin veya temininin hukuken ya da fiilen imk\u00e2ns\u0131zla\u015fmas\u0131<\/li>\n<li>ALICI taraf\u0131ndan \u00f6zel \u00fcretim i\u00e7in gerekli tasar\u0131m, bilgi veya onay\u0131n verilmemesi<\/li>\n<li>Sipari\u015fin hukuka, kamu d\u00fczenine veya \u00fc\u00e7\u00fcnc\u00fc ki\u015filerin fikr\u00ee ve s\u0131nai m\u00fclkiyet haklar\u0131na ayk\u0131r\u0131 i\u00e7erik ta\u015f\u0131mas\u0131<\/li>\n<\/ul>\n<p>Sipari\u015fin Sat\u0131c\u0131 taraf\u0131ndan iptal edilmesi h\u00e2linde, ALICI\u2019dan tahsil edilmi\u015f olan tutarlar y\u00fcr\u00fcrl\u00fckteki mevzuatta belirtilen s\u00fcre i\u00e7inde, kullan\u0131lan \u00f6deme y\u00f6ntemine uygun \u015fekilde iade edilir.<\/p>\n<h2>18. Fikr\u00ee M\u00fclkiyet ve M\u00fc\u015fteri Taraf\u0131ndan G\u00f6nderilen Tasar\u0131mlar<\/h2>\n<p>ALICI, \u00f6zel \u00fcretim sipari\u015fi kapsam\u0131nda Sat\u0131c\u0131ya iletti\u011fi logo, marka, g\u00f6rsel, metin, tasar\u0131m ve di\u011fer i\u00e7erikleri kullanma hakk\u0131na sahip oldu\u011funu kabul eder.<\/p>\n<p>\u00dc\u00e7\u00fcnc\u00fc ki\u015filere ait marka, tasar\u0131m, g\u00f6rsel veya di\u011fer fikr\u00ee m\u00fclkiyet unsurlar\u0131n\u0131n izinsiz kullan\u0131lmas\u0131ndan do\u011fabilecek sorumluluk ALICI\u2019ya aittir.<\/p>\n<p>Sat\u0131c\u0131, hukuka ayk\u0131r\u0131 oldu\u011fu a\u00e7\u0131k\u00e7a anla\u015f\u0131lan veya \u00fc\u00e7\u00fcnc\u00fc ki\u015filerin haklar\u0131n\u0131 ihlal etti\u011fi de\u011ferlendirilen i\u00e7eriklere ili\u015fkin sipari\u015fi \u00fcretime almama veya iptal etme hakk\u0131n\u0131 sakl\u0131 tutar.<\/p>\n<h2>19. Uyu\u015fmazl\u0131klar\u0131n \u00c7\u00f6z\u00fcm\u00fc<\/h2>\n<p>ALICI, \u015fik\u00e2yet ve taleplerini \u00f6ncelikle Sat\u0131c\u0131n\u0131n a\u015fa\u011f\u0131daki ileti\u015fim bilgilerine iletebilir:<\/p>\n<div class=\"contact-box\">\n<p>\n        <strong>E-posta:<\/strong><br \/>\n        <a href=\"mailto:info@ambalajbursa.com\">info@ambalajbursa.com<\/a>\n    <\/p>\n<p>\n        <strong>Telefon:<\/strong><br \/>\n        <a href=\"tel:+905442536094\">0 (544) 253 60 94<\/a>\n    <\/p>\n<p>\n        <strong>Adres:<\/strong><br \/>\n        Nam\u0131k Kemal Mahallesi, Nam\u0131k Kemal Caddesi, No: 61\/A, Osmangazi\/Bursa, T\u00fcrkiye\n    <\/p>\n<\/div>\n<p>T\u00fcketici i\u015flemlerinden do\u011fan uyu\u015fmazl\u0131klarda ALICI, y\u00fcr\u00fcrl\u00fckteki parasal s\u0131n\u0131rlar ve g\u00f6rev kurallar\u0131 \u00e7er\u00e7evesinde T\u00fcketici Hakem Heyetine ba\u015fvurabilir.<\/p>\n<p>T\u00fcketici Mahkemesinde dava a\u00e7\u0131lmas\u0131 gereken uyu\u015fmazl\u0131klarda, 6502 say\u0131l\u0131 Kanunun 73\/A maddesi kapsam\u0131ndaki istisnalar sakl\u0131 kalmak \u00fczere, dava a\u00e7\u0131lmadan \u00f6nce arabulucuya ba\u015fvurulmas\u0131 zorunludur.<\/p>\n<h2>20. Y\u00fcr\u00fcrl\u00fck ve G\u00fcncelleme<\/h2>\n<p>Bu \u0130ptal ve \u0130ade Politikas\u0131, internet sitesinde yay\u0131mland\u0131\u011f\u0131 tarihte y\u00fcr\u00fcrl\u00fc\u011fe girer.<\/p>\n<p>Mevzuat de\u011fi\u015fiklikleri veya Sat\u0131c\u0131n\u0131n hizmet ve operasyon s\u00fcre\u00e7lerinde yap\u0131lacak de\u011fi\u015fiklikler do\u011frultusunda politika g\u00fcncellenebilir.<\/p>\n<p>Sipari\u015fe uygulanacak politika, sipari\u015f tarihinde ALICI\u2019ya sunulan ve kabul edilen politika metnidir.<\/p>\n<\/article>\n","protected":false},"excerpt":{"rendered":"<p>T\u00fcketici Haklar\u0131 \u2013 Cayma \u2013 \u0130ptal ve \u0130ade Ko\u015fullar\u0131 1. Ama\u00e7 ve Kapsam Bu \u0130ptal ve \u0130ade Politikas\u0131, \u015eeyma Ambalaj taraf\u0131ndan i\u015fletilen internet sitesi \u00fczerinden ger\u00e7ekle\u015ftirilen sat\u0131\u015flarda uygulanacak iptal, cayma, iade, teslimat ve ay\u0131pl\u0131 \u00fcr\u00fcn i\u015flemlerine ili\u015fkin esaslar\u0131 d\u00fczenlemektedir. Bu politika, ticari veya mesleki olmayan ama\u00e7larla hareket eden ve 6502 say\u0131l\u0131 T\u00fcketicinin Korunmas\u0131 Hakk\u0131nda Kanun [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-11358","page","type-page","status-publish","hentry","entry","owp-thumbs-layout-vertical","owp-btn-normal","owp-tabs-layout-horizontal","has-no-thumbnails","has-product-nav","circle-sale"],"_links":{"self":[{"href":"https:\/\/ambalajbursa.com\/magaza\/wp-json\/wp\/v2\/pages\/11358","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ambalajbursa.com\/magaza\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ambalajbursa.com\/magaza\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ambalajbursa.com\/magaza\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ambalajbursa.com\/magaza\/wp-json\/wp\/v2\/comments?post=11358"}],"version-history":[{"count":4,"href":"https:\/\/ambalajbursa.com\/magaza\/wp-json\/wp\/v2\/pages\/11358\/revisions"}],"predecessor-version":[{"id":20657,"href":"https:\/\/ambalajbursa.com\/magaza\/wp-json\/wp\/v2\/pages\/11358\/revisions\/20657"}],"wp:attachment":[{"href":"https:\/\/ambalajbursa.com\/magaza\/wp-json\/wp\/v2\/media?parent=11358"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}